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How long will my
order take via UPS?
At E.H. Lynn Industries, we recognize
that our customers have unique needs. So, we have made a
commitment to help meet those needs by providing the
responsiveness, recognition, and special solutions that you and
your business demand. Serving the Best of Industry with
Industry's Best, means that we have stocked the largest selection
of quality parts, valves, and hoses used by today's liquid and
dry bulk transportation industry. Think of us as your
parts room. With our vast inventory you can reduce your costs and
down time.
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UPS
Preferred Customer Program: Recently UPS ranked E.H. Lynn Industries
among the top 10% of it's commercial customers. You will
benefit from many additional programs available to UPS
Preferred Customers only. You will also benefit from
service innovations and technologies as they are
developed. |
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UPS Same Day Shipments: Any order for parts placed before 4:30
p.m. Central Time can be shipped the same day. Customers
in our service area can now receive shipments the next
day, 5 days a week! |
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Same day, Next Day
Air, and Saturday delivery are available for orders
requiring Emergency Service. |
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UPS
Maxi-Track II:
Delivery Trac II bar coded labels, enable all of your
ground packages to be scanned at key transit points,
providing you with up-to-date delivery status, at no
extra cost. |
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UPS Maxi-Trac: E.H.
Lynn Industries is linked directly to UPS, enabling us to
access information around the clock any day of the week.
Proof of Delivery can be printed at our office or faxed
directly to you upon request. |
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UPS Hundredweight:
Multiple package shipments to the same destination
weighing 200 lbs. or more can be shipped faster at less
than common carrier rates. |
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Click
the options below for the desired map:
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How long will my
order take via other means?
Federal Express/DHL: Reliable Same Day, Next Day, or Express Saver
Ground Service options are available. Use your FedEx or DHL
account #, or we will prepay and add the charges.
Common Carrier: Shipments via common carrier
are routed by the most direct and economical means possible.
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Where exactly
is your facility located?
Our main facility is located in Romeoville,
IL in the United States. We ship all of our orders out of this location. Our
main facility's address
is 524 Anderson Drive - Romeoville, IL 60446. For a map and
directions to this facility click on the following link:
Map & Directions. We also have a branch office in Thiensville, WI.
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What are your terms?
1% 10 days, net 30 days to accounts with
established credit. Seller
may require full or partial payment in advance, if the financial
condition of the buyer does not justify the specified terms. A
"Service Charge" of 1 1/2% per month is applied on all
overdue accounts. You can also go to Terms
& Conditions to view a printable table of all of our requirements.
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How are claims
handled?
All shipments should be carefully
inspected upon receipt. Any damage claims should be made in
writing with carriers. All claims of shortage, pricing errors, or erroneous charges must
be reported within five (5) days of receipt. You can also go to Terms
& Conditions to view a printable table of all of our requirements.
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What is your policy on
Return Goods?
No goods may be returned without an E.H.
Lynn Industries, Inc. "Return Goods Authorization
Number" (R.G.A. #). Requests for a return must express
condition of goods and reason for the return. All returned goods
must be freight prepaid. Goods returned without permission will
not be accepted. Returns are subject to restocking and handling
charge. Specified cut or fabricated items are not returnable. You can also go to
Terms & Conditions to view a printable
table of all of our requirements.
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What is your freight
policy?
All shipments are F.O.B. - E.H. Lynn
Industries, Inc. - Romeoville, IL. Deliveries within a 25 mile
radius of Romeoville may be delivered via our trucks as per
delivery schedule. UPS shipments will be prepaid and added to
your invoice. You can also go to Terms &
Conditions to view a printable table of all of our requirements.
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Are there warranties on
goods?
All goods are warranted to be free of
defects in material or workmanship at the time of shipment. The
warranties set forth in this provision are exclusive and in lieu
of all other warranties expressed or implied. Under no
circumstances, will the liability of E.H. Lynn Industries, Inc.
exceed that of the purchase price of the goods. You can also go to Terms
& Conditions to view a printable table of all of our requirements.
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How is credit
established?
Credit for new accounts is established
by submitting three trade credit references and bank references.
Emergency, first time orders, will be handled as C.O.D. You can also go to Terms
& Conditions to view a printable table of all of our requirements.
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Can I place an order through the web site?
As of the present moment, only our current accounts can
place orders using the online Order/Quote
Form.
If you would like to become an account, receive a quote, or more information,
you can do so either by e-mail, phone,
or the online Order/Quote Form. If
submitting an e-mail, be sure to
include your name, company name, phone number, and e-mail address so that a
salesperson can return your inquiry. In the near future, we are planning to
implement an E-commerce system offering our product lines through an online
catalog. Both accounts and non-accounts will be able to place orders. Right now,
we are just building our products on-line for you to view.
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Where can
I find the Illinois Tax Forms?
Actually, to obtain both of the tax
forms that you need - the CRT-61 Certificate of Resale and RUT-7 Rolling
Stock Certification - you can download them right through our web site.
Just go to the Downloads
page, and click on the link for each of the tax forms that you need. These
will download/open as PDF files, so you'll need the Adobe Reader installed
on your computer to be able to view them. If, for some reason, you do not
have this application installed on your computer already, you can also
download it (for free) from this page by following the Adobe Reader link. If you need assistance, please feel free to call to us at: (1-800)
633-2948,
or e-mail us at: sales@ehlynn.com.
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| If you have any further
questions, contact us via e-mail at sales@ehlynn.com
or phone at (1-800) 633-2948. |
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